At 1xbet apps, we understand that your personal data is a trust placed in our hands. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a member of our platform. It is written in plain, straightforward language – not confusing legal jargon.
Six core principles that guide how we manage your personal data
All data transmitted between your device and 1xbet apps servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions. No information is sent in plain readable text.
256-bit SSL End-to-End EncryptionWe never sell, rent, or transfer members' personal data to any third party for marketing or advertising purposes. Your data belongs to you — we only use it for the purposes you agreed to at the time of registration.
Not Sold Not SharedAs a 1xbet apps member, you have the right to request a copy of the data we hold about you, ask us to correct any inaccurate information, or request deletion of your data under certain circumstances. Contact our support team to initiate any of these requests.
Right of Access Right to RectificationWe only collect data that is strictly necessary to provide our services to you — nothing more. Each type of data collected has a clearly defined purpose, stated explicitly in this policy.
Minimum Data Purpose-DrivenYou can choose to receive or opt out of promotional communications from 1xbet apps at any time. Unsubscribing is straightforward — simply go to your account settings or contact our customer support team.
Member Preferences Easy UnsubscribeYour personal data is stored on secure servers and accessible only to authorised personnel. We enforce defined retention periods, and data that is no longer needed is securely deleted.
Restricted Access Defined Retention PeriodYour rights regarding the personal data we hold about you
Request a copy of all personal data we hold about you at any time.
Request corrections to any inaccurate or incomplete information held in our records.
Request the deletion of your personal data under circumstances permitted by law.
Request that we temporarily restrict the processing of your data while a dispute is being resolved.
Request your data in a structured format for transfer to another service provider.
Object to the processing of your data for direct marketing or profiling purposes at any time.
To exercise any of the rights above, please contact our data protection team by email at support@1xbetapps.asia with the subject line "Privacy Rights Request". We will respond within 14 business days. Some requests may require additional identity verification before they can be processed.
This Privacy Policy ("Policy") describes how 1xbet apps ("we", "Platform") collects, uses, discloses, and protects your personal information when you use our platform, register as a member, or interact with any of the services we offer to users in Malaysia.
We take your privacy seriously. Over 500,000 members across Malaysia have entrusted us with their personal data, and we do not take that trust lightly. Every decision about how we handle data is measured against one question: does this protect the best interests of our members?
This policy applies to all users who access 1xbet apps via mobile browser, laptop, or any other device from Malaysia. It covers all services we offer, including Sports Betting, Live Casino, e-sports, slots, and all other entertainment categories available on our platform.
This policy is written in Bahasa Melayu to ensure all Malaysian members can understand it clearly. In the event of any dispute or difference in interpretation with another language version, this Bahasa Melayu version shall serve as the primary reference.
1xbet apps collects several categories of personal data depending on how you interact with our platform. We only collect data that is strictly necessary to provide you with a reliable and secure service.
A. Data You Provide Directly
B. Automatically Collected Data
Every piece of data we collect has a specific, clearly defined purpose. We do not use your data for any purpose beyond what is stated here without first obtaining your consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Registration & account management | Phone number / email, name, date of birth | Performance of contract |
| Processing deposits & withdrawals | Payment information, transaction history | Performance of contract |
| Identity verification & fraud prevention | Name, IC, payment details | Legitimate interest / legal obligation |
| Customer support | Account data, communication history | Performance of contract |
| Platform improvement & analytics | Usage data, technical data | Legitimate interest |
| Promotional communications (with consent) | Email address / phone number | Consent |
| Responsible gaming | Betting history, usage patterns | Public / legitimate interest |
We never use your data to make automated decisions that significantly affect you without human review. Any major decisions regarding your account — such as suspension or closure — involve a manual review by our team.
1xbet apps does not sell, rent, or transfer members' personal data to third parties for marketing or advertising purposes. This is a non-negotiable principle in how we operate. That said, there are limited situations where we need to share data with other parties in order to provide services to you:
Technical Service Providers
We work with a select group of technical service providers — such as cloud infrastructure providers, payment processors, and security systems — who require limited access to certain data to carry out their functions. All such providers are bound by strict data protection agreements and are not permitted to use your data for any other purpose.
Legal Obligations
We may be required to disclose certain data to Malaysian authorities if mandated by law, a court order, or a directive from a legitimate government agency. In such cases, we will endeavour to notify you where permitted to do so.
Malaysian Payment Processors
To process deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, certain transaction information must be shared with the relevant payment processors. This is necessary to complete your transactions and is protected by strict security agreements.
Protecting our members' personal data is a core technical and operational priority for 1xbet apps. We continually invest in our security infrastructure and practices to ensure your data remains protected at all times.
Technical security measures we have implemented:
You also play an important role in keeping your account secure. We recommend that you: use a strong and unique password, enable 2FA, never share your login credentials with anyone, and log out of your account when using a shared device. Contact our support team immediately if you suspect any unauthorised activity on your account.
1xbet apps uses cookies and similar tracking technologies to keep the platform running smoothly, enhance your experience, and understand how members use our services. Here is an overview of the types of cookies we use:
Essential Cookies (Required)
These cookies are required for core platform functions such as login authentication, session management, and security. Without them, the platform will not function properly. These cookies cannot be disabled while using 1xbet apps.
Performance & Analytics Cookies
These cookies help us understand how members use the platform — which pages are visited most, where users encounter difficulties, and how we can improve the overall experience. All data collected is aggregated and cannot be used to identify you personally.
Preference Cookies
These cookies store your preferences — such as language settings, display currency, and other display options — so you do not have to reconfigure them each time you access the platform.
As a 1xbet apps member residing in Malaysia, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
You have the right to request and receive a copy of all personal data we hold about you. We will provide this copy in a readable format within 14 business days of receiving your request. Your first request is free of charge; subsequent requests may be subject to a reasonable administrative fee.
Right of Rectification
If you find that any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly through the profile settings in your account; other information may require verification before changes are applied.
Right to Erasure
Under certain circumstances, you have the right to request that we delete your personal data. However, this right is not absolute – we may need to retain certain data to fulfil legal obligations (such as financial records for tax or fraud prevention purposes) even after an account is closed. We will clearly inform you which data can be deleted and which we are required to keep.
Right to Object to Direct Marketing
You have the right to object at any time to the processing of your personal data for direct marketing purposes. Once we receive your objection, we will immediately stop using your data for that purpose. You may object via the notification settings in your account or by contacting our customer support team.
We do not retain your personal data for longer than necessary for the purposes outlined in this policy. Below are general guidelines on the data retention periods we follow:
Once the retention period expires and there is no legal obligation to retain the data, we will securely delete or anonymise it using procedures that ensure it cannot be recovered.
If you have any questions, concerns, or complaints about how 1xbet apps handles your personal data, we encourage you to contact us first before taking any other action. We are committed to resolving all concerns transparently and fairly.
Contact Channels:
Privacy Policy Amendments:
1xbet apps reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will notify members via their registered email or an in-platform notice at least 14 days before the changes take effect. You are encouraged to review this page periodically to stay informed of our latest privacy practices.
The most frequently asked questions from members about privacy and data security at 1xbet apps
Your gaming activity data on 1xbet apps — including betting history and usage patterns — is used internally to help identify early signs of problem gambling and to offer appropriate support. This is a use of data we consider responsible and in the best interest of our members. This platform is intended for adults aged 18 and above only. If you feel that gambling is beginning to affect your daily life, please seek help immediately.
With 256-bit SSL security, a strict no-data-selling policy, and 24/7 Bahasa Malaysia support, you can enjoy Sports Betting and live casino entertainment with complete peace of mind. Register free today from RM10 using Touch 'n Go or DuitNow.